Data & Privacy

Personal Data & Privacy Notice

1. Scope

This Notice explains how Robecox collects, uses and manages personal information through its website and related services. It applies to platform users and visitors and is intended to support transparency and compliance with applicable European privacy requirements.

2. Information We Process

Depending on platform activity, Robecox may collect:

Identity Details: name, address, email, telephone number and date of birth
Financial Profile: general financial background, experience and market familiarity
Verification Records: identification, proof of address, banking records and corporate documents where required
Technical Data: IP address, browser and device information, session activity, interaction logs and navigation behavior

Information is retained for only as long as reasonably necessary for service, operational or regulatory purposes.

3. Processing Purposes

Data may be used for account setup and verification, service delivery, user communications, system maintenance, analytics, security and platform development. Certain processing may also be required to meet legal or regulatory obligations.

4. Data Sharing

Information may be disclosed where required by law, requested by regulators, necessary to prevent misuse or needed to protect platform operations. Where operationally necessary, limited information may be shared with financial institutions, affiliates or authorized service providers subject to appropriate privacy requirements.

5. User Rights

Users may request access to, correction of or deletion of their personal information by contacting support@robecox.com. Some records may be retained where required by law, for dispute handling or legitimate operational purposes.

6. Consent & Communications

Use of Robecox indicates acknowledgment of the data practices described in this Notice. Marketing preferences may be changed or withdrawn at any time.

7. Security & Updates

Robecox applies appropriate technical and organizational safeguards designed to protect personal information from unauthorized access, alteration or disclosure. Users are responsible for protecting their account credentials.

This Notice may be revised to reflect operational, legal or regulatory developments. Updated versions will be published on the platform.

8. Contact

Privacy and data-related questions may be directed to support@robecox.com.